Patient Care Adviser
Talitha is Canadian born, originally from Toronto and she was been with Medbelle since 2020. In her role of Patient Care Adviser, Talitha is there to take patients by the hand and guide them through their treatment journey. Talitha brings professionalism and a caring nature to the job and as a natural people person, patients feel comfortable and confident that she is looking after them.
- Guide patients through their surgical journey from the first call until recovery giving patients personalised one to one support
- Provide high quality treatment knowledge and trusted resources ensuring all patients are informed on all aspects of their care
- Schedule consultations between the patient and their surgeon removing the stress and hassle from the patient
- Coordinate patients’ surgery allowing patients to concentrate on their recovery
- Be the patient's point of contact throughout their journey giving the patients reassurance and constant support from start to finish
Talitha's own words
Which aspects of your role do you find most fulfilling?
"My role as a patient care adviser can be very rewarding! These treatments can hugely impact people's lives for the better and I am lucky enough to be a part of that process. I love to connect with patients and support them throughout their surgery journeys. I aim to bring a personal element to this experience and to make it as comfortable and seamless as possible. Ultimately, I hope that my efforts as part of the Medbelle team help to create long term change in the healthcare sector by improving the standard of care for patients everywhere!"
Your best memory with a patient
" I had a lovely patient who had experienced major weight loss over the past years and was left with excess skin in a few areas but particularly in her arms. Post her arm lift procedure a few months ago, she has stayed in touch to send me photos of her recovery process. It is so amazing to see the changes and how it all came together for her. She feels comfortable in her own skin again and that is a special thing to be a part of."
If there was one thing you wish everyone knew
"Don't try to cut costs when it comes to your body. You have one body to carry you for the rest of your life. It will always be worth it to invest in that body and in yourself in general!"
One piece of advice you would give patients looking into cosmetic surgery
"Surgeons do not have a magic wand! It is important to have realistic expectations about the results of surgery and to be emotionally prepared for the process. Surgery can have a very positive impact on a person's life, but it is not the solution to other problems. Consider your mental health before moving forward and make sure you have supports in place."
"I am an advocate for and passionate about mental health! I have worked as a support and guide for university students as well as a policy researcher for a charity organisation in Canada that focuses on bringing mental health awareness to the federal government. I hope to always be an educator and supporter for those struggling with mental health."
"Tali at Medbelle was so easy to talk to from day one. The calls were informative but with a caring approach. Mr Vijh was exactly the same... I felt comfortable & reassured every step of the way. I couldn’t have had a smoother experience & I am so pleased with the result of my surgery."
Jo from Bristol
"I can’t thank Medbelle enough. From start to finish they have been fabulous. Talia was friendly, reassuring and so efficient. She was always at the end of the phone if I had any queries and put me at ease. I met with Mr Din and he instantly put me at ease. He reassured me and I felt completely comfortable with the whole experience. I have already advised a friend of mine to use Medbelle. I cannot fault them. Thank you all."
Amy from London
"I cannot thank Medbelle enough for helping me with my breast reduction journey. They recommended Mr Jag Jagadeesan who is such a wonderful surgeon and I could not be happier with my results. I am 5 weeks post-op and my recovery has gone smoothly. I feel great and already am much more confident in myself. Tali, my patient care advisor, was absolutely great throughout and was so caring. She would message me or call every few days just to check up and to give me advice which was extremely helpful. I was nervous as I had never had surgery before, but Tali was great at talking me through each step and putting me at ease. Thank you Tali! My whole experience was stress-free and I cannot recommend Medbelle enough!"
Laura from Birmingham