Medbelle PathwayOps Authorised Sub-Processors
All sub-processors listed below are engaged by "Medbelle" (MB Global Health Ltd or MB Global Health Ltd) in connection with the Medbelle Platform and related services.
Latest version: 08/07/2025
| # | Sub-processor | Country | Data processed | Transfer mechanism |
| 1 | Amazon Web Services EMEA SARL | Ireland | Hosting, storage & backups | Data hosted in Dublin (no transfer outside EEA) |
| 2 | Postmark / ActiveCampaign LLC | United States | Transactional e-mails | UK SCC-Addendum |
| 3 | Google LLC (Google Workspace) | United States | Business communications | UK SCC-Addendum |
| 4 | HubSpot Inc. | United States | CRM & marketing automation | UK SCC-Addendum |
| 5 | Stripe Payments Europe Ltd | Ireland | Payment processing | Data remains in EEA |
| 6 | Slack Technologies LLC | United States | Team messaging & collaboration | UK SCC-Addendum |
| 7 | FrontApp Inc. | United States | Shared inbox / omni-channel comms | UK SCC-Addendum |
| 8 | Aircall SAS | France | VoIP telephony & call recording | Data in EEA TBC |
| 9 | Twilio Inc. | United States | SMS & voice notifications | UK SCC-Addendum |
| 10 | OpenAI LLC | United States | AI-assisted document & chat features | UK SCC-Addendum |
| 11 | Mixpanel Inc. | United States | Product analytics | UK SCC-Addendum |
| 12 | Zapier Inc. | United States | Workflow integrations | UK SCC-Addendum |
| 13 | Calendly LLC | United States | Appointment scheduling | UK SCC-Addendum |
| 14 | Notion Labs Inc. | United States | Internal documentation & project notes | UK SCC-Addendum |
| 15 | Meta Platforms Inc. (WhatsApp Business) | United States | Patient / provider messaging | UK SCC-Addendum |
| 17 | Healthcode Ltd | United Kingdom | Insurance billing clearing | Data in UK |
| 18 | IEP (Image Exchange Portal) | United Kingdom | Radiology image transfers | Data in UK |
| 19 | Chrysalis Finance Ltd | United Kingdom | Patient finance applications | Data in UK |
| 20 | 11 Labs Inc. | United States | AI voice generation (patient comms) | UK SCC-Addendum |
| 21 | Chatlio Inc. | United States | Live-chat widget | UK SCC-Addendum |
| 22 | LogRocket Inc. | United States | Session replay & error logging | UK SCC-Addendum |
