Medbelle Care Programme

The care we provide our patients is at the heart of the Medbelle Care Programme. Throughout every step of their journey, members of the Medbelle Care Programme have one dedicated Patient Care Adviser who specialises in their condition.

The Patient Care Adviser's role is to answer any questions you have and guide you through the administrative process, be it anything from scans, surgery, physiotherapy, and more. Our Medbelle Care Programme patients have a clear and smooth journey, so they are able to focus on preparing themselves for treatment.

Your physical and mental health is important to us, and of course, this isn’t just limited to your condition that you may need surgery for. That’s why we include virtual access to a GP to help support you when you need to speak to a trusted practitioner quickly. Included in the Medbelle Care Programme are five free GP consultations for up to 12 months following each procedure with us. This virtual GP package alone typically costs £149 a year but is completely covered by the Medbelle Care Programme.

When you need to see a surgeon quickly for a diagnosis and surgery, you want to ensure that you are seeing a trusted professional with all the accreditations and experience in the right sub-speciality. Medbelle surgeons are handpicked consultants recognised for the outstanding care and surgery they provide, so you can be confident you are receiving the highest-quality care and treatment. In case no Medbelle consultant is available in your vicinity, we work with accredited Bupa consultants to ensure great local service. You can also rest assured that you are receiving the best nursing and medical care for your procedure, as your surgery will be carried out in a Bupa-approved hospital. We offer fast access to consultations with your specialist, and if you need surgery, we provide fast access to treatment. This is, of course, all managed by your Patient Care Adviser, who keeps you up to date at all times so you know what and when your next steps are happening.

There is a lot to consider before opting to have surgery, and we understand that financial considerations also play a big part in that decision. We’re committed to supporting our patients in any way we can and will try to relieve as much stress from the process. This is why, under the Medbelle Care Programme, patients needing additional surgery within 12 months of a procedure will benefit from favourable rates in Bupa-approved hospitals and the highest-quality surgery teams.