Supporting Benenden Health Members with Medbelle
Medbelle works in parternership with Benenden Health to support members in acessing private care not covered by their Benenden Health membership.
The Medbelle Care Programme (MCP) supports Benenden Health members with faster, clearer and more supported care.
This page explains how the Medbelle Care Programme supports Benenden Health members, and what this means for consultants involved in their care.
What is the Medbelle Care Programme?
When a Benenden Health member enters the Medbelle Care Programme (MCP):
Consultants continue to lead on all clinical decisions and deliver treatment as usual. The clinical relationship does not change.
Medbelle coordinates the pathway, managing the administrative and organisational aspects of treatment to reduce delays and ease the burden on clinical teams.
Patients receive additional support, helping them navigate private treatment confidently and efficiently, even if they haven’t yet decided to proceed.
In practice, the clinical relationship remains exactly the same, while Medbelle helps streamline and support the wider journey.
How Benenden Health patients are supported
Through the Medbelle Care Programme, Benenden Health members gain access to:
A dedicated Patient Care Adviser
A single point of contact who prepares patients ahead of consultations, provides guidance, and supports them throughout their treatment journey.
Clear treatment pathways
Patients are given clarity on their treatment options and pricing through Medbelle’s Bupa-accredited network, meaning they arrive informed, confident, and ready to take the next step in their care.
Streamlined coordination
Medbelle manages pathway administration, scheduling, and billing in the background, reducing delays and easing the workload for consultants and their teams.
These benefits are designed to provide reassurance, reduce delays, and improve the overall treatment experience.
How consultants are supported
Medbelle works alongside consultants and their teams to ensure continuity of care by:
Managing booking administration and confirmations
Using the consultant’s treatment plan to prepare quotes, confirm patient decisions and handle the booking process with hospitals and teams.
Facilitating communication where needed
Supporting dialogue between patients, consultants and clinical teams to reduce delays and ensure smooth coordination.
This collaborative approach is designed to remove unnecessary pressure from clinical teams while ensuring patients feel fully supported.
Learn more about the patient journey
For an overview of the patient pathway and how Medbelle supports patients through each stage, please see A Step-by-Step Guide to the Medbelle Care Journey.
Contact
For further details about the Medbelle Care Programme or the partnership with Benenden Health, the Medbelle team is available at:
