Bethany

Introduction

Beth originally hails from Minnesota, USA, where she trained to be a nurse and spent many years bedside nursing in adult and pediatric cardiac care. Beth uses her experience and training in her role as a Patient Care Adviser to assist patients at Medbelle throughout their entire journey.

Job Responsibilities

• Guide patients through their surgical journey from the first call until recovery, giving patients personalised one-to-one support.
• Provide high-quality treatment knowledge and trusted resources, ensuring all patients are informed on all aspects of their care.
• Schedule consultations between the patient and their surgeon, removing the stress and hassle from the patient
• Coordinate patients’ surgery, allowing patients to concentrate on their recovery.
• Be the patient's point of contact throughout their journey, giving the patient reassurance and constant support from start to finish.

Beth's Trustpilot reviews

"This was a very positive experience for me, and I have been truly impressed by Medbelle for their expertise and professionalism and, most particularly, by my dedicated personal adviser. Her attention to the detail of my treatment plan, the time she took to explain everything and the weekly telephone contact made the whole process seamless and comforting. I couldn't be happier with the quality of the service I received."

"The Team, including Mr Bhattee (a brilliant, experienced surgeon) and Ms Bethany (Patient Care Advisor) listened and provided excellent advise on my options prior to my knee replacement surgery. Thanks to Mr Bhattee's surgical knowledge and expertise, my knee is now (after just over 4 weeks from the procedure) painless and my walking has improved to the levels well before arthritis took control. Post-surgery, Bethany maintained regular contacts to ensure my recovery is progressing well. It was a pleasure to discuss my recovery with Bethany whose caring attitude did help me.
This patient/care Team interaction was much appreciated and warmly received. Long may this continue."

"Excellent support and professionalism from Bethany my patient care adviser, throughout my pre and post-operative care following Total Shoulder Replacement.I have had regular support and advice by phone and email which has helped me tremendously throughout this time making me feel I had somebody I could talk to outside of Doctors appointments about any problems or concerns I had and I thank you."