Medbelle and Benenden Health announce partnership

Not-for-profit healthcare provider Benenden Health has announced a major new partnership with Medbelle, the UK-based digital healthcare pioneer transforming how patients experience private treatment by combining smart technology with exceptional one-to-one personal support.

In addition to this dedicated level of care, the partnership gives Benenden Health members access to faster private surgery, exclusive member-only pricing and a national network of trusted consultants and hospitals. Every member who chooses to proceed with Medbelle is guided by a dedicated Patient Care Adviser, ensuring an expertly coordinated, seamless and transparent experience from initial enquiry through to full recovery.

A seamless solution beyond core Benenden Health services

Benenden Health already supports its members with diagnostics and many treatments, but where members' needs fall outside of this scope, the new partnership provides a seamless solution. Members can be referred to Medbelle for private care, accessing exclusive pricing, faster access and expertly coordinated care, with full membership benefits for 12 months, covering the current episode of care as well as any related follow-up treatment.

Medbelle’s innovative model elevates the often-fragmented self-pay healthcare experience by digitalising non-clinical aspects like administration and communication, while preserving the human touch at every stage. By managing everything from hospital bookings and invoices to pre-operative preparation and post-operative support, Medbelle reduces stress for patients and frees up clinicians to focus on delivering outstanding care.

Proven outcomes for self-pay patients

Medbelle is already delivering industry-leading results for self-pay patients. In Q1 2025, the average time from initial enquiry to surgery was under three weeks, less than half the time reported during the same timeframe the previous year. Similar trends in speed of completing initial consultation are realised currently within only 10 days. These advancements highlight the scalability and responsiveness of Medbelle’s model — benefits which are now being extended to Benenden Health members nationwide.

Leander de Laporte, CEO of Medbelle, said:

‘Medbelle’s mission is to make the best medical care available to all, so working with Benenden Health is a perfect fit. This partnership allows us to bring our model of affordable, accessible private surgery to one of the UK’s largest not-for-profit healthcare providers. It’s a clear signal that digital, patient-first pathways are the future of private healthcare. Together with Benenden Health, we can ensure thousands more people receive the right care at the right time, with confidence, clarity and compassion.’

Benenden Health’s continued commitment to accessible care

Benenden Health, which has supported its members with affordable healthcare for more than a century, continues to expand and evolve the services it provides. This partnership marks a significant milestone in its strategy to improve access to healthcare services and empower members with more options when they need treatment beyond core cover.

David Winter, Managing Director of Benenden Wellbeing, added:

“At Benenden Health, we are committed to supporting our members with the care they need, when they need it. Members value clarity, speed and effective support, and our partnership with Medbelle delivers exactly that. When a procedure falls outside our Society services, we can provide access to trusted consultants and our members will benefit from preferential self-pay rates, which are generally lower than standard market / hospital prices, with a dedicated Patient Care Adviser guiding the entire journey. This ensures continuity of care from referral through to recovery and is a great example of how we’re increasing the value and breadth of support we offer our members.”

Strengthening access to modern private healthcare

This collaboration reflects the growing demand for Medbelle’s modern approach to private care and the trust placed in its support model to improve medical care and outcomes for patients across the UK. Offering services across a wide range of surgical specialities nationwide, Medbelle is reinforcing its position as the UK’s leading provider of digitally-enabled private care, helping patients to get seen and treated more quickly, often within days, while eliminating the complexity of navigating the private system alone.