Our Team
Discover more about our mission, departments within the company and the people changing the way we all access healthcare.
Partnering with Medbelle means you receive support and expertise that benefits you, your patients and your practice. Each consultant receives a dedicated team across various departments within Medbelle, including:
- Partnerships Manager: your main point of contact to help you get the most out of your Medbelle partnership, giving you and your patients the best possible experience
- Pathways Team: Combines our Patient Care Advisers and Operations Team to deliver seamless, coordinated care for every patient.
- Operations Manager - work behind the scenes to coordinate clinical, financial and logistical details, liaising with surgeons, hospitals and insurers to ensure every pathway progresses smoothly and efficiently.
- Patient Care Adviser (PCAs) - provide personalised, one-to-one guidance from initial enquiry or referral through to recovery and discharge, answering questions, arranging appointments and supporting patients throughout their journey.
- Patient experience support - handles all patient feedback and ensures resolutions are found to any issues
- Onboarding Manager - complete guidance and support with the Medbelle Operating System (Medbelle OS)
- Marketing support - management of your surgeon profile, reviews and press announcements.
Together, your team works to ensure you can make the most of every benefit of working with Medbelle and that together, we can change healthcare for the better.
Our Patient Care Team
The Patient Care Advisers (PCAs) are at the heart of the patient experience, providing personalised, one-to-one guidance from initial enquiry or referral through to recovery and discharge. They are on hand to answer questions, arrange all necessary appointments and ensure patients have all the information they need about their care.
By combining practical support with empathy and reassurance, PCAs help patients feel confident, informed and cared for at every stage of their healthcare journey.
Our Surgeons
All our surgeons are highly qualified and experienced within their speciality, be it orthopaedics, ophthalmology, or cosmetics. It’s important that our surgeons are registered with leading associations, such as the British Association of Aesthetic Plastic Surgeons and the British Association of Plastic, Reconstructive and Aesthetic Surgeons.
The surgeons are all vetted to ensure not only the best quality of treatment for patients but in their care and demeanour towards patients following patient feedback. Many of them have received prestigious awards for their advancements in surgical techniques, service to healthcare and charity work. We have surgeons spread across the UK to help as many patients as possible.
Our Authors
Our authors are responsible for writing and reviewing all medical content on our website, in the patient brochures and in all treatment-related emails. They ensure we stay up to date on all medical advancements and that we produce material that is educational, informative and digestible. Each one has medical training and is certified within their field.
Our Operations Team
The Operations Team works behind the scenes to keep every patient pathway running efficiently. They coordinate clinical, financial, and logistical details, liaising with surgeons, hospitals, insurers, and Patient Care Advisers to align each stage of care.
By providing oversight and managing the complex administrative elements of each case, the team helps streamline processes and reduce pressure on clinical teams, contributing to a smoother, more organised experience for patients across all locations.
Our Partnerships Team
Medbelle has been able to integrate itself into the patient pathway with the people and entities involved: hospitals, clinics, anaesthetists and most importantly, the patients themselves. Our aim has always been to improve secondary care, build a bridge between primary & secondary care and enhance the patient experience. The way Medbelle work with consultants and partners has evolved; the team are developing partnerships with multiple and diverse healthcare entities and putting our partners at the centre of the solutions & technologies that we have built for and with them.
Our Engineering & Product Team
Our Engineers are tasked with creating the most simple and easy-to-use product to make the patient's journey as easy and seamless as possible. The engineering team is made up of tech-savvy innovators who always consider the consultants' needs and use technology to serve them better. Bringing healthcare into the technological age streamlines processes for hospitals and surgeons and allows patients to have autonomy and control over their care. This department works tirelessly to develop user-friendly software and functionalities that remove stress and simplify healthcare.
They have developed the Medbelle OS with the surgeons in mind and have worked closely with their feedback to ensure all consultants have an operating system that works for them and their practice needs. As a tech-based healthcare company, they are at the heart of the company and make all of our working lives easier.
Everything the engineers do is with patient confidentiality in mind, especially when it comes to keeping data secure. Each day, they are building platforms to help the Patient Care Advisers support their patients or online booking tools for patients to schedule their surgeon consultations.
Leander and Daniel
Leander & Daniel founded Medbelle in 2016 with a simple mission: providing simpler, smarter, and more personal healthcare for everybody.
"For Medbelle, we’ve always had the same ambitions and values since the start: Use technology to enable better experiences, better outcomes, and higher efficiency in secondary care.."
- Leander, CEO and co-founder
"I wanted to become a doctor, so I interned with a cardiologist and a gastroenterologist. l loved helping patients but quickly saw how lost and afraid people feel in the current system. I wanted to take patients by the hand and ensure they get exactly the care they need."
- Daniel, co-founder
Our Culture & Talent Team
The Culture and Talent team are responsible for maintaining a work environment that upholds Medbelle's core values. With their range of expertise, as a team, they are able to support the development of all members of staff and ensure everyone has everything they need to do their job to the best of their ability. A happy team means happy patients.
